Frequently Asked Questions

  • By Good Water Company
  • 06 Sep, 2015

Is there a big difference in softening systems available in the marketplace?

Yes. And the water treatment industry certainly has its share of scams and uninformed sales people marketing uncertified equipment. The Good Water Company strives to base our efforts on integrity, scientific principles, and responsive customer service after the sale. The ultimate compliment is when we run a laboratory test of a client’s water and then advise the client that no treatment is required.

What differentiates a Hague? WaterMax® from the competition?

Hague WaterMax® conditioning systems are made in the U.S., carry multiple patents and are among the most efficient on the market with respect to delivering the highest quality water with minimal brine discharge. Hague systems are easily customized to adapt to a wide variety of water chemistry parameters. The Hague WaterMax® carries one of the best warranties in the industry. WaterMax® systems are certified as both a treatment system (not just one or more components)and for specific contaminant removal, by the WQA under NSF Standard 44.

Is it safe to drink conditioned water?

Yes. And almost all clients find the taste of conditioned water preferable to untreated water. Adding a drinking water system takes taste and purity to the next level.

Are Good Water Company systems customizable or essentially “one size fits all”?

We are an independent dealer for several lines of equipment. Our system recommendations (if any) are based on the chemistry of the client’s water, the client’s objectives and the client’s budget. Water chemistry is our primary concern. Depending on your water, your system may be as simple as a single unit or may include several stages of pre-treatment. Beware of companies offering a “one size fits all” approach or that base your well system design upon on-site water testing.

Is it really possible to bathe in bottled water?

Yes… if you fill your bathtub with reverse osmosis water or if you have a whole-house Reverse Osmosis (RO) system. In no way is “filtered” water quality comparable to RO water. Although the FDA identifies eight different types of “bottled” water, most bottled water (including water purchased in bulk at a grocery store or delivered in 5-gallon containers) is processed using reverse osmosis. Clients who bathe in RO water are not doing so by choice, but because their water contaminants dictate that whole-house RO is the only viable treatment alternative.

How do I obtain the highest quality drinking water in my home?

The simplest solution is a POU (point-of-use) under-counter drinking water system. It comes with a dedicated spigot and requires little maintenance. This system may also be connected to your refrigerator icemaker and refrigerator water dispenser (if present).

Is it true that the reverse osmosis process is wasteful?

Reverse osmosis system are potentially very wasteful, especially the models which use electricity. The non-electric Hague 3,500™ is powered by a permeate pump and operates on water pressure only. It is the most efficient technology available and it is the only RO system on the market which is capable of serving a Sub-Zero&trade refrigerator icemaker.

Does the RO process remove minerals from the water?

Yes, but Good Water Company offers a post-RO remineralization filter which raises the pH of the water (and reduces corrosion) and improves the taste of the water. Maintaining a healthful diet is the preferred way to obtain dietary minerals and vitamins as drinking water makes only a minor contribution.

Why shouldn’t I purchase a water purification system on the internet?*

For starters, you probably will not find truly NSF-certified equipment on the internet. If the product description mentions “NSF”, it usually means that one or more components conform to some NSF standard (and there are many); but the unit itself, and its contaminant reduction claims, are not third-party certified. Who will install and maintain this system for you? Where will you get any parts which might be required? Who will stand by the warranty? Who will provide 24-hour service?

Good Water Company technicians install the equipment we sell and Good Water Company provides 24-hour service after the sale!

By Good Water Company 10 Nov, 2015
Read my article on the Santa Fe Watershed Association on the Santa Fe New Mexican website   Watershed wins Award
By Good Water Company 14 Oct, 2015
  • The proven way to safeguard your family’s drinking water: Install a Trojan UV Max water purification system and drink with confidence.
  • You no longer have to be concerned about bad water tests, boil water advisories, or contamination by harmful microorganisms. The Trojan UV Max uses the same proven UV technology that Trojan builds into their large commercial systems that purify the leading brands of bottled water and the drinking water of major cities. Tens of thousands of Trojan UV Max systems are at work protecting the water in homes, casitas, schools, daycare centers and other facilities.
  • Trojan UV Max systems undergo exhaustive testing and evaluation to ensure they destroy 99.99% of harmful microorganisms, including E. coli, Cryptosporidium, and Giardia.
  • Environmentally-friendly and chemical-free, purification with the Trojan UV Max is a natural process that adds no chemicals and does not affect the taste or odor of your water.
  • Specialized, high output UV lamps maximize the output of germicidal UV energy.
  • Advanced, space-saving design: a Trojan UV Max system, capable of treating the water for an entire home, is less than 20″ (50cm) in length and fits just about anywhere.
  • The helpful digital display provides system information, including how many months the UV lamp has been in use. Once each year, an automatic visual and audible reminder will notify you that it’s time to replace the lamp.
  • Safe and easy to maintain. Replacing the UV lamp is simple and can be completed in minutes – without tools. A special safety cap on the chamber prevents children from accessing the lamp or electrical components.
  • Stable, energy-efficient power delivery. The electronic power supply accurately maintains lamp intensity during power fluctuations, assuring continuous purification. The energy-efficient system uses about the same amount of energy as a 40 watt light bulb.

We Have Ultraviolet Purification Lamps Sized for Drinking Water Systems, Too

By Good Water Company 14 Oct, 2015
  • Ozone (O3) is a form of oxygen that has one more oxygen atom than the atmospheric oxygen (O2) we breathe. It’s this third oxygen atom that makes the ozone molecule so unstable, which is the key to its oxidizing power. Since ozone is unstable, it has a fairly short half-life under normal conditions, so it has to be produced and supplied continuously to a disinfection process.
  • With the AquaclipseTM   you’ll enjoy refreshing, crystal clear water that’s free of chlorine, chemical byproducts and chemical residue.
  • Disinfects water in any atmospheric holding tank, with ozone and aeration distributed through a dispersion stone.
  • This innovative, reliable, high-output corona discharge ozone unit is easy to install on new, existing or multiple atmospheric tanks.
  • DEL Ozone systems have been tested by NSF and proven to kill up to 99.99% of microorganisms found in water including E. coli, Giardia and Cryptosporidium.
  • Dimensions 16″ x 20″ x 12″.
  • Post or wall mountable.
By Good Water Company 14 Oct, 2015
  • Automatic four-phase oxidizing system engineered for treatment of iron, iron bacteria and small amounts of hydrogen sulfide.
  • Complete with a unique double backwash system that has consistently proven itself in the most difficult applications across the country.
  • Tested and certified by the Water Quality Association.
By Good Water Company 14 Oct, 2015
  • This is a self-cleaning physical process which filters down to 0.015 microns and is ideal for removing cysts, viruses and bacteria with 95% efficiency and minimal water loss.
  • Removes turbidity, cloudiness and sediment
  • Uses absolutely no chemicals
  • Leaves beneficial minerals in water
  • Chlorine reduction and removal exceeds NSF Standard 42
  • 1,000,000 gallon estimated lifespan (Up to 10 years for a family of 4)
  • Does not change the pH of water
  • Provides high flow rates to ensure purified water when you need it.
  • Available for residential and commercial applications for both well and chlorinated city water
By Good Water Company 14 Oct, 2015
  • Treats your whole-house water for scale build-up, cloudiness, chlorine and other contaminants
  • Uses NO chemicals, NO salt, NO wasted water, NO drain line, NO electricity, NO moving parts.
  • You get safe, clean, clear, scale-free great-tasting drinking water that retains all its minerals. The WaterCrest-10 doesn’t waste anything!
  • You get multi-stage protection: The BioGuard filter attracts and retains bacteria, virus and other biological hazards down to 2 nanometers in diameter.
  • Dual NanoZinc Scale Inhibitor cartridges offer effective and consistent chemical-free scale prevention. This technology will not remove the calcium and magnesium ions from the water, but instead changes their chemistry so that they can remain in the water but not negatively effect hard surfaces that they come in contact with, such as your plumbing, hot water heater, fixtures, dish washer, washing machine, shower, tub, or any other water-using appliances.
  • Compact size: 25″ W x 29″ H x 10″ D
By Good Water Company 14 Oct, 2015
  • Efficient technology in a compact, design, just 26″ Deep x 30.5″ Tall x 15″ Wide to fit in small spaces.
  • Built-in salt and water-saving features for efficient softening and environmental friendliness
  • Convenient, easy-fill salt cabinet
  • Whisper quiet valve
  • Safety shut-off prevents overflow in the event of a malfunction
  • Operates in demand mode, regenerating only when needed
  • Brine tank and softening tanks in one space-saving unit
  • Warranty: 3-years on all parts, 10-years on cabinet, resin tank and valve body
  • Tested and certified by the Water Quality Association
By Good Water Company 14 Oct, 2015

We always strive to present you with green water purification options, if appropriate, for your water.

By Good Water Company 14 Oct, 2015

Reverse osmosis is the most effective and economical way to provide your family with high quality, contaminant-free drinking water. Contaminants like arsenic, uranium, nitrates and pharmaceuticals are rinsed to the drain while your filtered water is stored in a 3.2 gallon holding tank, ready to dispense from your dedicated RO spigot (included).

The efficient four-stage purification process includes a sediment filter, a carbon filter to reduce chlorine and any odd taste or odors in the water, a 50-gallon reverse osmosis membrane to remove 93-97% of dissolved minerals, salts and contaminants in the water supply and finally a post-carbon filter to enhance and clarify the drinking water.

Uses no electricity; it operates on your water pressure.

Protected by a 1-year warranty on parts and membrane; 5-year warranty on tank.

By Good Water Company 06 Sep, 2015

“High quality work, personnel, and management. I appreciated the high level of care and concern for my property and health. Tom McNeese, who installed my system, is wonderful and is indeed an artist”.
Lynn Rosen, Eldorado

“We were so pleased with the level of service and attention to detail that we received from Good Water Company”.
Joe and Laura Kiser, Las Campanas

“Dear Good Water:
The installation of our water-softening system was handled very professionally. We were given clear instructions on regular maintenance of the equipment. The quality of the water is very good, so far as we can tell. There are no calcium spots showing up anywhere in the house. The attention we have received from sales staff has been exceptional. We had numerous questions, and the technical staff person (John Albertson) took extra effort to satisfy them.”
Elyn Aviva and Gary White
Guadalupe District, Santa Fe

“I was tired of spotty glasses and hard water spots, so I contacted Good Water Company to evaluate my plumbing system and install a water softener. One would think that I would be an easy sale for them, especially since my mind was made up and I was fed up with spotty glasses! Well Good Water Company wouldn’t sell me one! Their professional staff determined that because of my relatively high water quality, shared well and other circumstances, it wasn’t in my best interest to install a water softener. Can you imagine, they turned away a customer, one that had her money in hand? Their professional standards and company ethics came before an easy sell. I wasn’t a customer this time but I guarantee if my circumstances change, Good Water Company will be the one I call because I know that they can be trusted.”
Annette Hayden, Chimayó

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